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  • Merida, Mexico

  • Starting in March of 2019

  • 1400 EUR/month

  • This is a permanent position

    *It offers bonus

Company Info

This opportunity is part of the Planet Expat Work Abroad Program, which aims to maximize your chances of joining one of the most innovative companies in Europe and Latin America. Here is more information about the hiring company:


We are a highly multicultural and diverse team based in Berlin and now with offices in different countries with one big passion in common: Travel!


We are a company that supports a group of different subsidiary brands focused on specific travelling niches. We were founded to empower entrepreneurs to build up leading niche travel brands, focused on authentic and responsible travel experiences. From our head office in Germany we provide funding, Marketing, IT, Finance, Legal, and HR  services to our brands based in different locations. This model allows us to compete with big global tour operators while maintaining a personalized and high-quality service. 


One of our biggest brands, for example, is specialized in South America. Our team of travel enthusiasts includes nationals of: USA, Germany, France, Austria, Puerto Rico, Colombia, Peru, Ecuador, Bolivia, Argentina, Brazil, among others, based in different South American cities such as La Paz, Cuzco or Quito. Founded in 2001, we are a team of 45 people that provide high quality travel services to over 2,000 travelers a year.  


Our main focus is to provide a top-notch customer experience, while committed to sustainable tourism principles in each of our destinations. We achieve this by assigning a Travel Specialist and having a dedicated team to deliver a fast, honest, accurate and friendly service in our different markets.


Responsibilities


Are you passionate about travel? Would you like to be part of a truly international team that works together to offer a unique and sustainable travel offer in different destinations around the world?

If you are, we have an open position starting in March in our subsidiary office is in Mérida, Mexico. 

We offer responsible tours to Central America, Caribbean & Mexico since 2015 with the purpose of offering authentic travel experiences for our clients. We enjoy working in a growing company where everybody shares and lives our vision and personally contributes to our success in better environmental and responsible practices. 


These will be your responsibilities:

  • Development of a convincing round trip portfolio
  • Selection & negotiation of local incoming agencies for the best price/performance ratio for our customers
  • Customer support: consulting, sales and after sale
  • Ensure that our customers have an outstanding travel experience
  • Administration of website content

Profile

Who we’re looking for:

  • You are passionate for Central America & the Caribbean 
  • You have been living in Cuba, Mexico or Guatemala or know very well those countries
  • Ideal: you have 2+ years experience in tourism industry
  • You speak native French and you have excellent written and oral communication skills
  • You have very good knowledge of Spanish or English
  • Proactive approach & positive mindset
  • Customer service orientated
  • Abilities to carry out negotiations
  • Good understanding of online sales


What we offer:  

  • Location : Mérida (Mexico) or Berlin (Germany)
  • Very interesting tasks every day
  • Constant possibilities to develop further within our company
  • Possibility to work for a while from another office of our network
  • Colleagues who are a lot more than just co-workers
  • Participation in the company's profits
  • A work that makes sense and inspires customers
  • An offsite reunion if we reach our goals


If you are passionate about what you do and consider yourself a positive, responsible and honest person, come join us and become our friend, not just our teammate!

Please send us your CV and cover letter either in English or Spanish.