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  • Rotterdam, Netherlands

  • Starting in August of 2017

  • 650 EUR/month

  • 6 to 7 months

Company Info

This opportunity is part of the Planet Expat Work Abroad Program, which aims to maximize your chances of joining one of the most innovative companies in Europe and Latin America. Here is more information about the hiring company:

Planet Expat provides career-boosting opportunities in some of the most innovative & dynamic companies in Latin America, Europe, the US and Asia.

We are currently hiring for the company below:

"We are a fast growing start-up based in Rotterdam, the Netherlands. We started operating in 2009 to help students, going on exchange program or internship abroad, rent out their rooms to foreign students coming to study in their hometown. We built a communication platform between students. Through our service, universities acquire an important tool to increase their housing services, for both local and international incoming students.

We are a team of 34 members from more than ten different nationalities. We currently have partnerships with more than 85 universities around the world. They are our main customer, as they pay a yearly fee to offer an unlimited access to our platform to their students. "

Responsibilities

You will be responsible for calling the users of the website, offering them help and explaining them about the newly launched secure booking system.

Product Improvement (30%):

  • Analyze the behaviour of users 
  • Save feedback on a regular basis
  • Improve the website based on feedback
  • Report directly to Head of Customer Care

Customer Care (70%):

  • Call advertisers to verify their rooms
  • Contact and support users
  • Inform users on advantatges and the new secure booking system


Profile

  • Opportunity for students or recent graduates
  • You must be a citizen or have lived in: Germany, Sweden, Italy, Spain, Denmark, Finland, the UK or Ireland
  • Excellent English and fluent in any language from the countries above
  • Ability to work independently and show leadership
  • Energetic, optimistic and imaginative power